Francorp Clients - Pet Butler

Company Background
Pet Butler, founded in 1998 by Matt “Red” Boswell, has grown from a one-person
operation into a national company, with operations from coast to coast, and revenue of
over $3.5 million in 2007. A merger with Pet Butler of Central Ohio in 2006 extended the
company’s roots to 1988.
The family-owned company, based in the Dallas suburb of Frisco, Texas, is the nation’s
leading pet waste cleanup (poop scooping) service. Proudly billing itself “#1 in the ‘#2’
business,” Pet Butler provides professional pet waste cleanup and removal services for
individual yards, parks, HOAs and multi-family communities.
The company’s mission is to make life more convenient, enjoyable, and safe for pets
and their owners, and allow them more time to enjoy their pets, families, and yards. Pet
Butler accomplishes that mission by charging customers a small per-visit fee for its
technicians to collect dog and cat waste, carry it away, and dispose of it properly.
Pet Butler’s primary market includes pet owners in all geographic locations and socioeconomic
levels. Demand for Pet Butler’s services is constant, prompting most clients to
subscribe to ongoing weekly or twice weekly service, usually year-round. Unlike most
competitors, who may provide a pet waste cleanup service as a sideline to their pet
sitting, walking, or grooming services, Pet Butler specializes in the diligent cleaning and
safe disposal of pet wastes. To complement the cleaning and disposal, Pet Butler offers
additional services such as odor elimination, yard disinfecting, patio and deck cleaning
and training aids to keep pets out of specific areas and encourage them to eliminate in
others.
In late 2005, Pet Butler began an aggressive franchise program across North America,
and currently has nearly 100 franchises in 27 states. Its goal is 1,000 franchises across
North America by 2015, making Pet Butler a household name, synonymous with pet
waste cleanup and removal.
With an affordable franchise investment, Pet Butler offers its franchisees a turnkey
system for an immediate, effective business launch in their dedicated region. The
company maintains an advanced communications network (ARF) and proprietary webto-
mobile routing software (“Poop Net”) for franchisees, as well as a National Calling,
Billing, and Customer Support Center (“Poop Central Command”) to handle the
administrative side of franchisees’ businesses, freeing them to serve customers and
develop their businesses.