Francorp will be presenting at the Florida Restaurant Show in Orlando, Florida this weekend. For information visit the Florida Restaurant Show website for details.

Here are a list of the conference educators. Francorp is presenting on how to franchise a business and how to buy a franchise.

Don Boroian founded Francorp in 1976 and since that time, Francorp has cemented itself as the global leader in franchise development and franchise consulting.

Francorp is frequently brought into restaurant and trade groups to help their members and associates about franchising in order to help them evaluate whether franchising would work to expand their company.

Full Conference Schedule
Friday, September 11

10:00 – 11:30 AM
Knowledge Exchange – Invitation Only
Moderator: Larry Stuart, President, Larry Stuart Hospitality
Featuring Joel Cohen, Chief Experience Officer/Wizard of WOW, RestaurantMarketing.com
www.larrystuarthospitality.com

The Knowledge Exchange is 60 minutes of idea and solution sharing with peers on the theme topic:
Time is tight and business is challenging. How do you ensure growth in this economy? To kick-off the Knowledge Exchange, Larry Stuart will deliver a quick ten minute guide on the top 3 keys to surviving in a down economy – and then the knowledge exchange begins!
Sponsored by Tyson Foodservice.

11:00 AM – 12:00 PM
Marketing Recipes for Success in Challenging Times
Linda Duke, CEO, Duke Marketing, LLC
www.marketing-cookbook.com

Restaurant marketing expert and author Linda Duke will share some of her sales driving tips, tools and tactics of successful marketing programs and creative visuals of top restaurant brands in the country. The restaurant business has become highly competitive and with consumers ever changing demands and time constraints, it is imperative that restaurant operators have marketing programs in place to get their share of sales, awareness and frequency.
www.marketing-cookbook.com

11:00 AM – 12:00 PM
Email Marketing-How to Skyrocket Sales & Make it Your Best Weapon
Boris Bugarski, CEO and President mUrgent
www.murgent.com

From email marketing strategies to tactics, this session will demonstrate proven methods for stinging your competition, creating business and buzz in your neighborhood, and making your email marketing work harder to combat this slowing economy. Learn how thousands of restaurant locations across the U.S. have used Boris Bugarski's top email marketing secrets and tips for growing sales month after month by building a monster email list overnight and effectively leveraging email for higher ticket sales.

Take-Aways:
What components are necessary for a solid e-club program

1. Learn the differences between email marketing service providers
2. Know the secrets for building an email list overnight – and how to keep it growing
3. Discover how to create subject lines that command higher open rates – and the best tips on how to create higher click through rates

PLUS! Boris’s top tips on growing bigger ticket sales

12:30 – 1:30 PM
Disney's Approach to Quality Service
Tom Madden, Manager, Content Delivery and Quality Control - Keynote Speaker
The Disney Institute
www.disneyinstitute.com

Quality Service showcases how Disney is able to understand the psychographics and demographics of Guests’ needs, using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests’ expectations. Discover how attention to detail creates a consistent, world-class service environment for both employees and consumers.

11:00 AM - 12:00 PM
Retaining Your Customers & Brewing Profits with Delicious Coffee
Michael Love, Ultimate Barista USA, Owner, Coffee Labs Roasters Inc.
www.coffeelabs.com

Join Mike Love, in a lively informative presentation about Coffee, its origin, Market trends and how to add to your bottom line with brewing “Tips and Tricks”.
New and Current Coffee trends will be discussed, along with how to implement these into your business. Don’t let your customers be “deserters”..(Patrons who leave an establishment after a meal to find delicious coffee). Adding quality coffee to your menu will increase profits and let your customers first, last and lasting impression be an excellent one.

1:30 – 2:30 PM
A Year in Social Media – Case Study
Paul Barron, SVP, Publisher & Chairman
Fast Casual Magazine
www.fastcasual.com/magazine.php

Building your brand and restaurant business is a challenge now more than ever. Why? It's simple you have lost control of the consumer. But wait that's a good thing in today's always on everything anywhere, anytime consumer social sphere. New media branded as social media, social web, and few terms yet to be named is really just about connecting to your audience. Problem is in requires high-tech tools and an understanding that we as restaurant owners and operators are not familiar or comfortable using. Fear not, as we take you into a real how to process of creating your own digital footprint and develop your Social Media Makeover!

2:00 – 3:00 PM
Pouring and Inventory Control
Brice Jones, Hospitality Consultant, Attrarre Group,
www.attrarregroup.com

2:00 – 3:00 PM
How to Keep Fine Dining Alive and Profitable
Larry Stuart, President, Larry Stuart Hospitality
Social media, communal tables, and tasting menus are just some of the ways restaurants have reacted to the change in consumer dining. When and how should your restaurant respond? Learn what some of the most successful restaurateurs and chefs are doing, to continue to bring in crowds without sacrificing their brand.

2:00 – 3:00 PM
Imaginative Resort & Restaurant Branding
Scott Ward, Vice President, Sales/Marketing, Scrub Island Resort, BVI, www.mainsailhotels.com
Tom DiGiorgio, CEO, DK-Group, www.dk-group.com
Andre' Capi, Director of Architecture, DK-Group, www.dk-group.com
In today's economic and competitive environment, there is a temptation to resort to short-term tactical pricing strategies to the detriment of your brand. Consumers have to be motivated and captivated so it is important to develop a brand with charisma and drive it home throughout the customer experience.

2:00 – 3:00 PM
Expanding Your Company Today Through Franchising
Christopher Conner, Vice President, Francorp
www.francorp.com

This session will highlight multiple ways companies look at to grow and how the present market conditions are affecting each. Growth strategies include: venture capital, licensing, franchising, debt, internally generated capital, and business opportunities. If you are serious about growing your company, this session is a must.

3:00 – 4:00 PM
Stand Out…or Step Aside
Larry Mersereau, CTC
PromoPower LLC
www.promopower.com

What do you think goes through a person’s mind when they’re thinking about eating out? Do they ask “Where’s the cheapest place in town?” Maybe it’s “Where can I get this over with in a hurry?” Or is it “Where can I go where I feel welcomed and appreciated, and will feel like it was well worth the money when I leave?” Actually, there are a number of questions. Your marketing and advertising should answer some of them. Your sales efforts answer more. And service controls whether they get the kind of experience that will leave them satisfied and likely to come back again…and again. You must understand each step of the loyalty-nurturing-continuum, and manage them all properly if you want to grow your business. This program gives you simple, doable…effective strategies and tactics you can use immediately to make that first thing that they think be: “Let’s go to ( your name ). Why would we go anywhere else?”

3:30 – 4:30 PM
Customer Service – When You Care, They Know
Richard Flint CSP, Chairman & CEO
Flint, Incorporated
www.RichardFlint.com

When the customer enters your establishment and doesn’t feel their business is valued, you lose! You talk about “service” and the customer talks about “satisfaction”: when the two aren’t connected through the feeling of “being appreciated”, business is lost. Join Richard Flint as he shares his insights into how to build the bridge between the concept of Customer Service and the experience of Customer Satisfaction through being able to define “Customer Appreciation.” The program – When You Care, They Know!

The Philosophy: Your product gets you noticed, your service gets you remember and when the two are tied together through quality, the customer feels appreciated: that creates Customer Loyalty.

3:30 – 4:30 PM
Common Sense Marketing For Independent Restaurants: How To Compete Against The Big Chains & Win!
Joel Cohen, Chief Experience Officer/Wizard of WOW, RestaurantMarketing.com

Designed for independent restaurants, this fast-paced workshop shows you how to do the little things inside and outside of your restaurant that win the hearts and wallets of your guests. Common sense marketing is simply about being the "mayor" and winning the campaign in your neighborhood.This workshop gives every attendee a direction and over 25 easy, inexpensive tactics to use that will make their guests say, "Wow!" For the restaurateur that needs simple ideas that are rewarding and easy to achieve, this workshop is it.

3:30 – 4:30 PM
100 Million Singles + The internet + Your Restaurant + Success Tom Jaffee, CEO/Founder, 8minuteDating.com and David Evans, President, Digicraft

Want to create a "buzz" for your venue, attract new customers on your slow nights of the week, or grow your base of regulars? There are more than 100 million singles in America, whose available time, discretionary spending, and appetite for premium brands represent a huge and untapped business opportunity for restaurants. This session will outline specific strategies for utilizing recent innovations in social networking, mobile services, event hosting, and online dating that you can employ right away with just a small outlay of time or resources, and in some cases with no expense to your business.
Saturday, September 12

10:00 – 11:00 AM
Common Sense Marketing For Independent Restaurants: How To Compete Against The Big Chains & Win!
Joel Cohen, Chief Experience Officer/Wizard of WOW, RestaurantMarketing.com

Designed for independent restaurants, this fast-paced workshop shows you how to do the little things inside and outside of your restaurant that win the hearts and wallets of your guests. Common sense marketing is simply about being the "mayor" and winning the campaign in your neighborhood. This workshop gives every attendee a direction and over 25 easy, inexpensive tactics to use that will make their guests say, "Wow!" For the restaurateur that needs simple ideas that are rewarding and easy to achieve, this workshop is it.

10:30 – 11:30
Tactical Marketing Workshop
Rob Crews, President
C Results Marketing

Hear from a former restaurant CMO who will give you 30 ideas in 30 minutes to drive your business and then spend 30 minutes answering your toughest marketing issues. Bring your questions and expect a lively, fast-paced discussion.

11:00 AM – 12:00 PM
How to Sell More Franchises
Sponsored by The Franchise Edge & The Franchise Sales Solution
www.thefranchiseedge.com

Join Paul Samson, President of The Franchise Edge (The National Franchise Development Partner for Sysco foods) in an interactive session that will provide you with critical information on how to sell more franchises and grow your business. Key focal points will include: generating, managing and tracking leads, how to build a measurable and consistent sales process, creating a 10 Point-of-Contact Campaign, establishing a goal-setting dialogue with prospects and moving prospects through the sales process.

12:00 – 1:00 PM
Turning Your Vendors Into Partners
Moderator: Linda Duke, CEO, Duke Marketing, LLC
www.dukemarketing.com

Restaurant operators have numerous vendors to purchase goods and services from. Across the entire food and beverage industry there are thousands of product partners and opportunities that often go unnoticed or under utilized. This panel of restaurant Supplier/Vendors will discuss what type of support, promotional dollars and innovative programs are available to restaurant operators. Panelists will share several case studies and success stories, as well as discussing current opportunities for operators to take advantage and turn their vendors into partners.

12:00 – 1:00 PM
Culinary Cocktails Francine Cohen, Beverage Consultant

12:00 – 1:00 PM
Restaurant Operations for a Profitable Bottom Line
Darren s. Denington, CFBE
Service With Style
www.servicewithstyle.com

Systems, Systems, Systems. Implement tested and proven systems on Service, Hiring, Training, Cost Controls, Inventory and Daily Functions that will have your restaurant operating smoothly for a strong future.

12:30 – 1:30 PM
Retaining Your Customers & Brewing Profits with Delicious Coffee
Michael Love, Ultimate Barista USA, Owner, Coffee Labs Roasters Inc.
www.coffeelabs.com

Join Mike Love, in a lively informative presentation about Coffee, its origin, Market trends and how to add to your bottom line with brewing “Tips and Tricks”.
New and Current Coffee trends will be discussed, along with how to implement these into your business. Don’t let your customers be “deserters”. (Patrons who leave an establishment after a meal to find delicious coffee). Adding quality coffee to your menu will increase profits and let your customers first, last and lasting impression be an excellent one.

1:30 – 2:30 PM
Senior Hospitality: Gearing Up for a Graying America
Jeff Catrett
As life expectancy rises and baby boomers enter their retirement years, accommodating seniors is increasingly a fact of life for the hospitality industry. However, to date, not enough thought has been devoted to the needs of older guests. Mr. Catrett will provide an overview of the expectations of this important and growing market segment, while highlighting mistakes made by the healthcare industry to draw parallels on how the hospitality industry can avoid the same pitfalls. He will offer insight and advice on what the hospitality industry can do to prepare for and better service the growing number of aging baby boomers.

2:00 – 3:00 PM
Environmentally Sustainable Restaurant
Colleen Oteri, Communications Manager
Green Restaurant Association
www.dinegreen.com

Yes, it’s possible. The Green Restaurant Association, the leading organization for restaurants achieving restaurant sustainability will provide you with an overview of how your restaurant can become more environmentally sustainable in a way that makes sense for your business.

2:00 – 3:00 PM
Email Marketing – How to Skyrocket Sales & Make it your Best Weapon
Boris Bugarski, CEO and President
mUrgent
www.mUrgent.com

From email marketing strategies to tactics, this session will demonstrate proven methods for stinging your competition, creating business and buzz in your neighborhood, and making your email marketing work harder to combat this slowing economy. Learn how thousands of restaurant locations across the U.S. have used Boris Bugarski's top email marketing secrets and tips for growing sales month after month by building a monster email list overnight and effectively leveraging email for higher ticket sales.

Take-Aways:
What components are necessary for a solid e-club program

1. Learn the differences between email marketing service providers
2. Know the secrets for building an email list overnight – and how to keep it growing
3. Discover how to create subject lines that command higher open rates – and the best tips on how to create higher click through rates

PLUS! Boris’s top tips on growing bigger ticket sales

3:00 – 4:00 PM
Marketing Optimization
Rob Crews, President
C Results Marketing

Being good enough is no longer the benchmark. Come hear how the best marketers are now optimizing their ideas and not leaving money on the table. This is your chance to come see the future of marketing.

3:30 – 4:30 PM
Want To Own A Business? Need a Job? Franchise is Your Solution
Christopher Conner, Vice President, Francorp
www.francorp.com

In this session you will learn how buying a franchise is an excellent option to consider in today’s job market. It also will discuss the advantages to buying into a franchise instead of going into business on your own. If you are a job seeker or future entrepreneur this session is for you.

Zoom Room Dog Agility Centers

The Zoom Room Launches the Nation's First Dog Agility Franchise Opportunity

Los Angeles, CA (PRWEB) September 2, 2009 - The Zoom Room, recently featured on Animal Planet, is now offering the only brick-and-mortar dog training franchise in America, as well as the only dog agility franchise opportunity in the world. Dog agility is the fastest-growing dog sport in the U.S., according to the American Kennel Club. It was just a matter of time before someone figured out a way to develop this popular pastime into a full-blown pet business. A matter of time and the right person. That person turns out to be Los Angeles native Jaime Van Wye, who as founder and owner of the Zoom Room Dog Agility Training Center and Canine Social Club, this week announced their nationwide dog franchise opportunity.

The Zoom Room, conceived as a franchise from its inception, was created to be the ideal dog business by Van Wye, the nation's leading pet business consultant and the Dog Daycare Chair of the Pet Care Services Association. An unrivaled expert in helping entrepreneurs start a dog business, Van Wye designed the Zoom Room as a streamlined, fun-filled business that incorporates everything great about working with dogs.

In 2001, Van Wye opened Rover Kennels, which soon became the go-to boarding facility in L.A., frequented by the dogs of celebrities like Tom Cruise, Kelly Clarkson, and Tyra Banks. Van Wye grew the business from two employees to 25 in under three years. The business became a tremendous success, grossing over $750,000 in the first year alone.

But in addition to Rover's success, it was also "a phenomenal learning experience," says Van Wye, who quickly learned the pitfalls of pet services: demanding dog owners, unreliable employees, and enormous liability issues, not to mention an often prohibitive start-up cost.

In 2007 Van Wye sold Rover to develop the Zoom Room, a dog franchise that eliminates all aspects of boarding, thus removing liability issues. By subtracting the need for employees, a Zoom Room is run "by a single, passionate proprietor, someone who combines a love for dogs with savvy business sense."

"The Zoom Room," says Van Wye is "not a drop-off training facility; this sets us apart from competitors. We train owners to train their dogs, and to more deeply understand, communicate and bond with their pets." A tired dog is a happy dog, and Van Wye is committed to her belief that "a well-trained dog is an even happier dog - not to mention one with much happier owners. In our experience, placing an emphasis on agility training is an extremely effective means to reach this goal."

Dog agility, practiced recreationally, is the perfect bonding experience for an owner and dog. The key to dog agility is teamwork and communication - core components of a great relationship with one's dog. Integral to the Zoom Room's brand identity, agility training appeals to active lifestyle dog owners. Although they offer dog training classes like puppy training, dog obedience, tricks training, therapy dog training and even Pup-Lates™ the gym-like atmosphere dominates. Even their sporty retail section furthers the impression of an upscale human fitness club.

As a Canine Social Club featuring a Hound Lounge and Doggy Disco™, the Zoom Room can host a dog birthday party, Bark Mitzvah, or local dog club in their indoor dog park.

As a dog franchise, the Zoom Room is a true pioneer. Not only is it the first dog agility franchise; it is the only brick-and-mortar dog training franchise opportunity in the U.S. Absolutely no prior dog training experience is required.

Please visit the Zoom Room Dog Agility Training Center for more information on the availabiliy of their pet franchise, or call 877-ZOOM-ROOM.

Learn More about the Zoom Room Franchise Opportunity.

About the Zoom Room:

The Zoom Room Dog Agility Training Center was established in 2007 by Jaime Van Wye, a graduate of U.C. Berkeley with a degree in philosophy, who has trained dogs in search and rescue, bomb and drug detection, criminal apprehension and tracking. She is a Certified Master Dog Trainer and a Professional Level Member of the International Association of Canine Professionals. Van Wye speaks regularly for the Pet Care Services Association, of which she serves as the National Dog Daycare Chair. She is the author of the satirical self-help book, How to Have an Ill-Behaved Dog (Knock Knock), as well as a regular columnist for Pet Care Services Magazine and Dog's Life Magazine.

Contact:

Mark Van Wye
Zoom Room Dog Agility Training Center
310-382-4148

Francorp Presents at the Western Food Service Expo

This past weekend, the California Restaurant Association asked Francorp to present to it's members in San Diego on franchising a business and how to buy a franchise.
Tom DuFore attended the show over the weekend and presented on the topics.

Western Food Expo
www.westernfoodexpo.com
Sunday, 8/30/09
12:30 – 1:30
Expanding Your Company Today Through Franchising
Tom DuFore, Executive Vice President
Francorp
www.francorp.com

This session will highlight multiple ways companies look at to grow and how the present market conditions are affecting each. Growth strategies include: venture capital, licensing, franchising, debt, internally generated capital, and business opportunities. If you are serious about growing your company, this session is a must.

Francorp is regarded as the world leader in franchise consulting and franchise development. Don Boroian founded the firm in 1976 and continues to run and operate the international consulting firm out of Chicago, IL. Francorp has 22 offices around the globe and is the industry leader in start up franchise organizations.

www.francorp.com

Francorp - Don Boroian

Francorp has worked with 112 of the most recent Franchise 500 companies. This is important from the perspective that Francorp as a consulting firm has done work with these franchise systems, many of which Francorp developed from the ground up. Francorp is renowned as the world leader in franchise development and new franchise launches. The firm continues to develop successful franchise systems today after 34 years of franchise consulting work. Look over the Francorp corporate site for more information on the firm and the clients Francorp has developed.

www.Francorp.com

Should I Franchise?

Should I Franchise?
Whether you have a totally new concept or an established business in need of faster growth that is lacking the capital, time and people to expand the question is, “Should I franchise?”
Today more Businesses and greater variety of businesses are implementing franchising to distribute their products and services. Virtually any business can be expanded through franchising. Franchising a business is often the only viable source of capital available for expansion especially in today’s tight credit markets. In most instances, the cost of franchising is often a smaller investment that the cost of establishing just one new location.

After paying the initial cost of developing your franchise program, the remaining cost of expansion along with most of the business risk is assumed by the franchisees. Because the franchisee pays an upfront franchisee fee the franchisor is often able to recoup the total cost of franchise program development rather quickly while establishing a monthly revenue stream from royalties paid by the franchisees.

Franchising can provide the capital for rapid growth when your business doesn’t have the capital, the people, or even the time to establish a company owned growth program. Franchising solves the problems of slow growth, the problems of finding outside capital and the problems of finding the right employees associated with company owned units. Franchising a business is the solution for the problems of money, time and people.

Money

Franchising transfers almost the entire cost of expansion to the franchisees. Franchisees build the building or pay the rent, buy the inventory, pay the employees, do the marketing and provide the working capital until sales make the business profitable. In reality, the growth of a franchise system is limited only by the number of people willing to buy the franchise and the number of locations that can be sold.

Time

If you’re anxious to move quickly before the competition catches on with a hot new concept franchising provides solution. Franchising is the one growth system that allows businesses to expand exponentially. A franchise can grow rapidly simply by selling individual units. Some franchises can grow even faster by selling multiple units or territories to sub franchises. Either way, it is almost always faster to open franchises than company-owned units.

People
Franchisees make excellent employees and managers. They have a vested interested in making the business successful. They own it. A franchisor not only gets a dedicated manager they are relieved from the daily problems associated with hiring, firing and managing employees.

In summary, if you are looking to expand your business and lack capital, time or people, franchising is a viable solution to all three problems. If this scenario applies to you and your business the answer to the question, “Should I franchise?” is definitely yes.

McDonald's

McDonald's same-store sales up, but shares fall
Mon Jun 8, 2009 9:50am EDT


CHICAGO (Reuters) - McDonald's Corp (MCD.N) on Monday reported a 5.1 percent increase in May sales at restaurants open at least 13 months, with demand strong in Europe and Asia/Pacific.

However, the growth was down from April, when global same-store sales rose 6.9 percent. McDonald's shares fell 3.3 percent in early trading.

May same-restaurant sales were up 2.8 percent in the United States, helped by new coffee drinks and snacks. That was significantly slower than the 6.1 percent growth in April.

The world's largest hamburger chain is one of the restaurant industry's top performers largely because its Dollar Menu has been attracting diners amid a lengthy recession that has sent unemployment sharply higher.

The stronger U.S. dollar -- which lessens the dollar value of overseas sales -- led to an overall 0.4 percent decline at worldwide McDonald's restaurants, the company said. Sales rose 7 percent in constant currencies.

Fast-food restaurants generally have held up better in a tough economy than higher-priced sit-down restaurants.

McDonald's May same-store sales increased 7.6 percent in Europe, and 6.4 percent in the company's Asia/Pacific, Middle East and Africa segment. In April, same-store sales in the two regions were up 8.4 and 6.5 percent, respectively.

McDonald's said the hit by the foreign exchange rates, if they remain around current levels, is expected to be 8 cents to 9 cents a share in the second quarter and about 20 cents for the year.

The company also said second-quarter results, which it is scheduled to report on July 23, are expected to include 2 cents to 3 cents a share of income due to a license deal in Indonesia and the sale of Redbox Automated Retail.

Its shares fell $2.08, or 3.3 percent, to $57.80 in early trading on the New York Stock Exchange.

(Reporting by Ben Klayman and Lisa Baertlein in Los Angeles; Editing by Maureen Bavdek)

Francorp To Exhibit at the Atlanta Franchise and Finance Exposition

Francorp, the worlds oldest and most experienced franchise consulting and development firm will be exhibiting at the Atlanta Franchise and Financing Exposition on May 2nd and 3rd at the Cobb Galleria Center in Atlanta, GA.

Show Dates & Hours
Saturday, May 2, 2009
11:00 am to 5:00 pm
Sunday, May 3, 2009
11:00 am to 5:00 pm

Location: Cobb Galleria CentreTwo Galleria Pkwy Atlanta, GA 30339
(770) 953-4099
http://www.cobbgalleria.com/
Hall D
Booth # 215

Francorp has been developing successful franchise organizations for over 33 years and has a client list of over 2,000 franchise systems. Francorp is heavily involved with franchise exhibitions around the world including India, the Middle East and Latin America. Atlanta is a wonderful franchise market place and the Atlanta Franchise and Finance Exposition should be a great show.

Francorp has five clients exhibiting at the Atlanta show also including European Wax Centers, Monster Mini Golf, Patrice and Associates, Omega Learning Centers and Froots Fresh Smoothies. All of these companies are exciting brands that have continued to grow and work with new franchisees over the past year. European Wax Centers now has almost 100 locations in just under two years of franchising, Froots continues to set the trend for the smoothie industry with almost 100 locations as well and Monster Mini Golf has almost 30 locations in only a couple of years in the franchise business.

Froots
http://www.froots.com/
Omega Learning Center
http://www.omegalearningcenter.com/
Patrice And Associates
http://www.patriceandassociates.com/
Monster Mini Golf
http://www.monsterminigolf.com/
European Wax Centers
http://www.waxcenter.com/

Here is a great excerpt from the Atlanta show's site that explains the value and opportunity that the show brings to its attendees.
http://www.localfranchiseshow.com/atlanta/indexatt.cfm

The Franchise and Financing Expo is the perfect event for exploring and investing in opportunities that put you in business for yourself – but not by yourself. Because when you purchase a franchise, you're purchasing a proven business concept designed to help ensure your financial success. The Atlanta Franchise & Financing Expo will give you the opportunity to meet face-to-face with representatives from many of the top franchise concepts, at every investment level – looking to expand throughout Atlanta. All in one place, and at one time, you'll be able to learn about franchises in virtually every industry. Sample products. Attend educational conference tracks. And get all the information you need to find the franchise that matches you skills, interests and budget. Lenders will be on hand to answer questions about financing your venture, or you can start the financial qualification process now when you pre-register for the event. For More Information request to be contacted by the Lender(s) of your choice after Pre-Registering. If you want more information or have questions before you arrive at the Atlanta Franchise & Financing Expo please contact Rick Brunsman.

Attend These Informative Conference Tracks
The A to Z's of Buying a Franchise
How to Franchise Your Business
Financing Your Franchise
Opportunities in Franchising for Minorities & Women

For more information on Francorp please visit the corporate site, http://www.francorp.com/

Francorp Client Red Arrow Diner

Red Arrow may launch franchises
By DAN TUOHYNew Hampshire Union Leader Monday, Mar. 16, 2009

MANCHESTER – The Adam Sandler Burger may be coming to a diner near you.
The locally famous Red Arrow Diner will roll out franchising opportunities across New England later this year, said Carol Sheehan, who come September will have owned the Queen City landmark eatery for 22 years.
The burger named for Manchester's favorite comedian son -- lettuce, tomato, mayo and raw onion -- has but a cameo role in a menu packed with great comfort foods.
Meatloaf on sourdough. Hash browns with grilled onions. A "Sloppy Moe" with macaroni and cheese. Not to forget a tempting dessert lineup that features cream pies, eclairs and homemade "twinkies."
All of it -- breakfast, lunch and dinner -- available 24 hours a day.
Franchising is a matter of the restaurant's reputation preceding itself. Sheehan, who is looking to hire a general manager to keep up with this year's growth, said she cannot go anywhere these days without Red Arrow recognition.
"I can be in the Caribbean and somebody knows The Red Arrow," Sheehan said.
Sheehan will retain ownership of the diner on Lowell Street in Manchester, as well as The Red Arrow Diner she opened last year in Union Square in Milford.
The Red Arrow brand is powerful. It has won numerous awards in recent years, including being rated in the top 10 of diners in the country by USA Today. In a 2007 visit by Guy Fieri of the "Diners, Drive-ins and Dives" show on the Food Network, the host raved about their American Chop Suey.
The diner draw
Diners have long been popular across the state, from MaryAnn's Diner in Derry to The Common Man's family of restaurants, which include the Airport Diner in Manchester and the Tilt'n Diner in Tilton.
During every New Hampshire presidential primary campaign, candidates saddle up to diner counters to meet voters and grab a bite. Red Arrow visitors have included President Obama, Hillary Rodham Clinton, Mitt Romney, Ron Paul and Rudy Giuliani. Celebrity diners have included musicians and actors, such as Central High graduate Sandler.

Red Arrow Diner owner Carol Sheehan and franchise manager Kim Capen, in the Lowell Street eatery last week. (MARK BOLTON)
In a way, multiple locations are a tip of the hat to the past.
There were five Red Arrow locations around the city at one point. David Lamontagne opened the original Red Arrow Diner in Manchester in 1922.
Kim Capen, Sheehan's franchising manager, has worked to ensure recipes are trademark protected and that a franchisee has a clear understanding of the diner's operating systems.
"From recipes to product descriptions to portions," Capen said, "a lot of that needs to be documented in a format to duplicate what you are doing."
Sheehan and Capen are committed to matching the right owner-operator with the right location. The right location, for example, may feature high vehicle traffic counts or pedestrian traffic counts, and proximity to businesses, colleges or hospitals.
Red Arrow officials declined to discuss the cost of a Red Arrow franchise or any financial details regarding potential franchise arrangements.
The demographics have to be just so for a 24-hour diner, they said.
"There are challenges whenever you open a new restaurant," said Capen.
Opening The Red Arrow Diner in Milford last year proved instrumental to their franchising planning.
"It was a great learning experience," Sheehan said. "We did not expect that as soon as we opened the door the place would be full and there was a line out the door."
The Milford diner, like the original diner in Manchester, is still busy. Sheehan said she has 38 employees in Manchester and 46 in Milford.
It remains a growth industry, Capen said. "Business increases every year," he said.
The success is indicative of the recession-proof operating model, according to Capen. Consumer lifestyles are also at play.
"People eat out a lot," he said. "Sometimes out of necessity."
Good and affordable comfort food remains the draw, said Sheehan. Her favorite? She could not name just one. But with a smile, she said, it is tough to beat a plate of meatloaf with gravy and mashed potatoes.

Franchise Information

Franchise Information
Franchising is one of the most exciting and explosive growth industries in the world today. More and more industries have come to embrace and utilize franchising as a means to expand their companies. Each business day a new franchise operation opens in the US every 8 minutes!
The traditional franchise offering consists of a fixed location business that typically is related to food. As the amount of franchise information and the value of franchising has spread, other businesses have maximized their growth potential through franchising. For example, more companies in the past year have franchised who do not have a fixed location business. The franchise model is territory based and the franchisee many times works from their home. The advantages of franchising remain the same, vested owner operator, leverages system, brand equity, economies of scale, they all still hold true regardless of the model.
Franchise information is available everywhere today, it is rare that any American goes through a regular day without shopping or stepping foot in a franchised business, they are everywhere! The franchise industry has become a part of our everyday lives, and now that more and more of the world is becoming globalized, franchising is spreading to new countries and new areas of the globe.
More and more venues have become available for people, buyers, investors and franchise developers to access franchise information. The Internet clearly is the weapon of choice. Over 70% of franchise buyers access their initial searches for franchise information over the web. Trade Shows can also be extremely effective ways to discover and evaluate franchisors on the market. There are also several industry guides that provide information on the market, industry growth and specific franchise companies.
When franchisees commit to a franchise, they will want as many details as possible before committing their future to a new business endeavor. That being said, providing franchise information to a prospective franchisee is a delicate process in that the presentation must be professional and honest, it must clearly paint the picture of the business, the potential for the industry and the franchisees responsibilities once they open the operation. There are guidelines and rules that dictate how franchise information can be presented and in what format. The best franchise systems in the world are the ones that are the most forthcoming and disclose the facts up front.

www.francorp.com

The Strength of Franchising

Unlike the exciting cliff hanger football game that is a Mecca for mass-marketers,
franchised businesses again dominated in advertising buys in 2009. During
Super Bowl XLIII, companies engaged in franchising outspent all other
combined enterprises by an estimated $14 million dollars.

These numbers are even more dramatic when 23 NBC network promotional spots
and 7.5 NFL spots are added to the mix. Both NBC and the NFL have
franchised affiliates, and if the value of these 30+ ads are factored in the
amount balloons to more than $100 million. In all, 64% (81.5 ads) of some
128 ads that aired during the 4 hour game broadcast came from businesses
engaged in franchising.

According to American Association of Franchisees and Dealers (AAFD) Chairman
Robert Purvin, who launched the organization?s Advertising Super Bowl survey
22 years ago, ?Super Bowl advertising continues to demonstrate the power of
franchising. How else can small business owners afford to share their
messages with almost 100 million households at one time??

Financial markets have been paying close attention to the willingness of
advertisers to embrace the high ticket cost of advertising on network
television?s grandest stage, with many concerned the Super Bowl advertising
would be yet one more victim of an economic meltdown. If anything,
franchisors have seemed to ratchet up marketing efforts to fight back
against slowing sales.

NBC reportedly charged a record average price of almost $3 million per
30-second spot ($100,000 per second). The higher cost didn't seem to impact
advertiser demand as NBC reported it sold out the available 69 national
network spots. (Each local network affiliate franchise sold about 30 local
spots). The total number of spots played during the game earned NBC an
estimated $270 million dollars.

Yet for a single 30 second spot of $1.5 million, the advertising cost for a
ubiquitous franchise such as McDonald's (who aired two ads this year) breaks
down to under $100 per store when divided among the approximate 15,000 US
restaurants in the chain. ?The collective marketing power among franchised
businesses is formidable,? adds Purvin.

Among companies that market through franchising, those companies that
manufacture products that are distributed through independent dealer
networks (called ?product franchisors? in the trade) easily dominated the ad
buys. A robust 37 ads were placed by companies who sell cars, beverages,
cosmetics and insurance through independent networks.

Business format franchisors -- those businesses that consumers traditionally
associate with franchising ? accounted for 21 commercials (double the number
from 2008), including spots from McDonald's, Taco Bell, Cars.com, and
regional entries (on the West Coast where the survey was conducted) from
Jack-in-the Box. The business format segment was even more active in the
pre and post-game markets.

Budweiser again led all advertisers with 4 minutes of air time (about 8
spots), earning it exclusive rights to broadcast during the game and
shutting out competitors Miller Brewing and Coors (both of which advertised
in the pre-game).

After Anheuser-Busch, only six advertisers ran more than one or two
commercial spots. Pepsi was second to Budweiser, buying several minutes of
ad time among its franchised soft drink brands and its non-franchised
Frito-Lay brands (primarily Doritos). Hyundai ran several spots during the
game as well during the Pre-game show. Honda and Toyota each ran multiple
spots for various brands.

American car manufacturers were missing from the prime time telecast. For
the first time in years, cooperative networks such as the California Cheese
Association, Ace Hardware and the Almond Growers Association all stayed
away.

Between 2:00 p.m. and 10:00 p.m. Eastern time, consumers were ?treated? to
almost 2 hours and fifteen minutes of thirty-second ads (approximately 270),
64% of which were placed by companies engaged in franchising. This was
about the same ratio as 2007 and 2008.

Entertainment related ads, primarily motion picture promos, led the
non-franchised segment with 16 spots. Manufacturers slid to second place
with 13 ads, including electronics, food producers and pharmaceuticals.
Retailers fell off dramatically, with one ad each from Best Buy and Kay
Jewelers, as compared to 9 spots placed in 2008. On the flip side, on-line
retailers showed a dramatic increase, with multiple spots run by
Monster.com, GoDaddy.com and E-Trade, among several others.

During the game approximately 67 different companies advertised. In
addition there were two public service announcements.

This year?s crop of ads were less striking than past years, with no
candidate seemingly destined for the Super Bowl Ad Hall of Fame, although
E-Trade?s infant stock trader was quite clever. Three other memorable ads
were delivered by Budweiser (with a Clydesdale pursuing love and the
American Dream) and an office mate being thrown out of a third story
building for suggesting that his company save money by no longer providing
free Bud Light. Coca-Cola offered a clever ?reincarnation? of the famous
Mean Joe Green encounter with a young fan, with All Pro defensive back, Troy
Polamalu, tackling a Coca-Cola executive to avenge his young fan.

About the AAFD

The American Association of Franchisees and Dealers is the oldest and
largest direct member non-profit trade association representing the
interests of franchisees and independent dealer networks throughout the
United States. The AAFD was formed in 1992 with a mission to define and
promote collaborative franchise cultures that the AAFD describes as Total
Quality Franchising. Stressing market solutions and franchisee empowerment
through independent franchisee associations, the AAFD has grown to represent
more than 50,000 franchised businesses nationwide, with members in all 50
states.

The AAFD's Fair Franchising Standards, Fair Franchising Seal, Trademark
Chapters, and emphasis on marketplace solutions led to the Association's
recognition as a growing force in franchising. The AAFD?s Branded Partner
programs add a new dimension to the value of AAFD membership. The AAFD
provides a broad range of member services designed to help franchisees build
market power, create legislative support of interest to franchisees, provide
legal and financial support, and provide a wide range of general member
benefits.

For more information about the conference or the AAFD, please call toll free
? 610-209-3775 or visit www.AAFD.org.

Choice Hotels

Choice Hotels Plays Up Free Services
March 2, 2009

-By Elaine Wong

Choice Hotels International is going after money-conscious consumers with a new campaign highlighting the value travelers get by choosing its family of brands.

Three new spots, via Arnold Worldwide in Washington, show that Quality, Comfort Inn and Comfort Suites--among other Choice Hotels International properties--offer complimentary services like free breakfast and Internet access. Choice Hotels has 5,800 locations worldwide.

The spots, which show hotel guests dining, visiting an amusement park and taking a carriage ride, relay the value message via free amenities that Choice Hotels offers. In the past, however, ads played up the convenience of its locations with Johnny Cash's “I’ve been everywhere” serving as the jingle since 2005. The change in advertising strategy comes as Choice Hotels reported a 33 percent drop in fourth quarter profit.

“For us, it’s not an entirely new focus. Our brands have been known for providing the best value and convenient locations, but we are placing more emphasis on the value,” said Chris Malone, Choice Hotels CMO. “The message to our consumer is: ‘You don’t have to give up all the things you enjoy and love.’”

Choice Hotels, which spent $75.3 million in both 2007 and 2008 on advertising, per Nielsen Monitor-Plus, did not disclose cost of the campaign. Malone said the push coincides with the company's heavy emphasis on search and online advertising.

The hotel chain has ramped up its keyword search for all properties, as 60 to 70 percent of all hotel bookings are made online, Malone said. Malone also added that in 2009, the company would increase broadcast and online impressions by 4 percent and 39 percent, respectively.

Even during an economic slump consumers still want to travel, but they’re looking for value more than anything else, said Woody Kay, managing partner and chief creative officer in Arnold's Washington office. “If anything, this is the year of the deal. The staycation is becoming the nearcation. People are discovering that staying at home is not fun,” Kay said, adding that events like weddings and business trips will always call for a hotel stay. The only difference is that instead of seeking out more luxury brands, consumers will be focused on hotels that provide more bang for their buck.

Francorp - How to Market a Franchise

How to Market a Franchise:

The perpetual question on every franchisor's mind today is how do I keep generating good quality leads for franchise sales in this economy? When the going gets tough, the franchisor needs to get creative. The great thing about franchise marketing is that it is very targeted and specific. When was the last time you saw a Super Bowl Ad marketing for new franchisees? It's just not that likely. The reason is simple, the consumer advertising we see every day is expensive because of the reach and coverage. It is worthwhile for a company to advertise for car insurance when almost anyone who sees the TV commercial could be a potential client. That is not the case when advertising for a franchisee, the franchisee is a clearly defined candidate. The demographics have hopefully been defined ahead of time, the areas of interest are predetermined, the capital requirements and all other attributes are clearly defined. Thus, the advertising is much more focused and generally speaking less expensive.

The different avenues that franchisors use for franchise marketing run the gambit. The Internet of course is the most widely used medium, about 74% of all franchise leads today come from the web. Print Media can be effective based on the readership and specificity of a publication. Direct Mailings can work in some instances as well as Email Marketing Campaigns. Tradeshows are the most showy and grand of the marketing mediums for franchise lead generation and can also be a wonderful way to market a franchise. When it comes down to it there are a lot of avenues...but how does a franchisor know where to spend their ad budget? How do they determine where they will get the most "bang for their buck"? There are several keys that my firm has lived by when it comes to franchise marketing, if these key issues are clearly and completely defined and addressed, the franchise marketing process can be a lot of fun and generate great leads. If these key points are ignored or only briefly addressed, the franchise marketing process can drive a franchisor mad!

1. Define your Buyer. Have you ever heard the phrase, "Ready, Fire, Aim!" It sounds funny, that's because it doesn't make sense! The first goal of the franchise marketing effort should be to clearly define the buyer. I don't mean "salesperson with a desire to succeed".....I mean, "Female, ages 28-37, Midwest and Southeastern US, Household income between $75k-100k, work experience with kitchen products, married, preferably with children." We want specifics, down to every last detail. Once we completely figure out who this franchisee is, then we can more effectively plan our marketing.

2. Establish franchise sales goals. Clearly identify the marketing approach. Start first with how many franchises you plan on selling into the system within the next 6 months and year. Don't plan much further than that, because beyond that point you will most likely have to redo this plan based on then current circumstances. Once we have the goals set, we then can back out of that equation. Typically we are looking at around 1000 qualified leads for every 50-100 meetings with prospective franchisees. From those meetings the closing percentage is typically around 5%. So if we determine that we would like 5 franchises to open during the first 12 months of rolling out the franchise, we need to plan on generating 1000 leads during those first 12 months. The beauty of franchise marketing is that it is very measureable and much easier to track then consumer marketing...we can actually tell how effective it is!

3. Determine the advertising mediums. Different buyers can be reached via different advertising avenues. In some franchises all of the marketing can be done over the Internet, in others the marketing has to be done through direct mailers to specified candidates....like doctors in the case of a rapid care facility. Outline the pros and cons of each medium and establish the most effective based on the cost. This is where the importance of the defined franchise buyer comes through.

4. Establish the Budget. The average cost per lead on the Internet is around $30, the average cost from a tradeshow can be as much as $200 when factoring in travel, time, booth set up and other costs. So take into account some kind of an average cost based on the advertising venues you have determined will be most effective at reaching the target audience. For those thousand leads you may need $10,000 in advertising dollars for that first year to hit the 5 franchises sold.

5. Create the Collateral materials. A Franchise is a big investment for most franchisees, in fact for many of the buyers it is literally everything they have. The franchise offering should look extremely professional and really has to be buttoned up. This means that the brochure should be top quality, there should be a sales video to present to the buyer what the business entails and helps create excitement in the franchise. Pamphlets and handouts should be put together. All of this built around creating value in the business offering, not the product or service that the business offers. The overall theme should be "Mr. or Mrs. Franchisee, you can make a great living doing this, and have fun while you're at it." Franchise buyers fall in love with franchise concepts because they envision themselves running a business doing what the franchisor does. The collateral materials should be the vehicle that sparks that interest in the franchisee's mind.

6. Put together a comprehensive application form. There should be two forms in the end...one that the franchisee fills out initially to give the franchisor initial information from which the franchisor can make a decision if they want to follow up with the prospect any further. This should be basic information that the franchisor should know up front as soon as possible in the sales process, like how much capital do you have to invest! The second form will go into much more detail and would be sent with the brochure and information packet. This form should go into work history and personal background, so that the franchisor can really get to know who this prospect is and what they are all about.

7. Execution. Franchise marketing is like all advertising and marketing, it isn't a science, although it is much closer to one than consumer marketing, it still varies a great deal in its effectiveness and results. Some times, just when things are getting to the point where a franchisor is thinking they should throw in the towel and call it quits is when they really should do some MORE advertising! It takes consistency. The franchise buyers can be fickle, lots of time it has nothing to do with the franchise offering or the marketing, but rather with the franchisees life and circumstances. They do come back and look again, we want to be there when that prospect makes the buying decision.

8. Excellent Follow Up. Great franchisors have wonderful salesmanship in the sales process. Leads should be followed up with immediately upon contact. Phone calls are important and there should be high frequency between calls until a contact is made. The franchise sales process isn't rocket science, it just takes hard work and good planning.

Christopher Conner
Vice President Francorp, Inc.
http://www.francorp.com
Article Source: http://EzineArticles.com/?expert=Christopher_Conner

Francorp Clients Continue to have Success in 2009.

Francorp clients continue to drive forward through "interesting" economy.



Francorp Client Updates:



Real Property Management: Currently have 42 locations across the country. Real Property Management is an industry leader in property management and has a wonderful system for teaching and training franchisees how succeed in this business.



Here is an excerpt from the Real Property Management Website:



Real Property Management
The Leading Property Management Companyin the United States and Canada
Featuring Over 200 Locations
Property OwnersReal Property Management is the one property management company that can offer high quality, standardized property management services in all major markets. Real Property Management has managed thousands of properties for over 20 years.



Franchise OpportunitiesReal Property Management provides each franchise with a competitive edge through training, innovative and proven business systems, lead-generating marketing methods, Internet-based property management software, and on-going support.



Click here to learn more about Real Property Management franchise opportunites.



Francorp Client Deck Rescue currently has 12 franchises openned currently!



Deck Rescue is an industry leader in the deck powerwashing industry.



Here is an excerpt from the Deck Rescue Website:



About deck rescue
Since 1995, Deck Rescue has been professionally servicing decks. We care for over 1,500 commercial and residential decks, fences, gazebos and other wood structures each year.
President of Deck Rescue, Dave Hydock, was appointed to Wolman's seven-member National Contractor Advisory Board in the fall of 2006. Then, in the winter of 2007 upon learning of Deck Rescue's plans to franchise, Wolman agreed to support the franchising endeavor. Wolman has been with us since the beginning and will continue to support us into the future.
Licensed, bonded and insured, our professional staff has been recognized for our outstanding services. Most notably by the Cleveland Plain Dealer, The Columbus Dispatch and WEWS News Channel 5.
Also, Angie's List awarded Deck Rescue the Super Service Award for Northeast Ohio in 2008 - that's SEVEN awards in the past eight years!
We are also the proud recipients of the Torch Award from the Better Business Bureau - only 11 other companies in the area were nominated for this award in 2003, and we were one of only four winners! Deck Rescue also received Honorable Mention in the 2005 biennial competition.
We look forward to bringing you our impeccable service!



For more information on franchising and Francorp's clients visit the corporate site:



http://www.francorp.com/

Francorp Clients - Children's Orchard

Francorp developed the original franchise program for Children's Orchard franchising systems. The Franchise company is the industry leader in children's resale clothing. They currently have almost 100 locations and continue to define their industry. Here are the details on the company and background on the company.

Children's Orchard
900 Victor's Way, # 200
Ann Arbor, MI 48108

800 #:(800) 999-5437

Tel:(734) 994-9199 + 222
Fax:(734) 994-9323
E-Mail:campaign364@mail.emaximation.com
Website:www.childorch.com
Contact: Ms. Lisa Morgan, Franchise Development Director

Business Description:
Upscale children's retail/resale stores, featuring clothing, toys, furniture, equipment, books and parenting products. We buy top-brand items from area families by appointment, and re-sell in boutique-style stores, along with top-quality new children's items from nearly 200 suppliers. These are large volume stores selling thousands of items per week.

Franchisor Background
Year Established: 1980
Franchising Since: 1985
Operating Units:
Franchised Units:
84 98.8%
Company-Owned Units:
1 1.2%

Total Operating Units:
85 100.0%

Geographic Distribution:
U.S.: 85 100%

North America:States/Provinces with the largest number of operating units:
Density

Units
1. Michigan 6
2. Massachusetts 14
3. California 18

Registered in Following Registration States: California, Florida, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, Oregon, Virginia, Washington, Wisconsin, District Of Columbia, Alberta Financial Requirements
Investment:
Minimum Net Worth:
$200K
Cash Investment:
$30-50K
Total Investment:
$72.5-158K
Average Total Investment:
$150K

Fees:
Initial Franchise Fee:
$22.5K
Average Franchise Fee:
$22K
On-Going Royalty:
5%
Average Royalty:
5%
Advertising Fee:
1.0%

Average Number of Employees: 1 Full-time, 3 Part-time

Space Needs (in square footage): 1,200-2,000

Preferred Sites: Storefront, Strip CenterOther Sites: Encourage Conversions? YesEarnings Claims Provided?: No
Franchisee Qualifications

Ranked from 1 (unimportant) to 5 (important):

Financial Net Worth:
5
General Business Experience:
3
Specific Industry Experience:
2
Formal Education:
4
Psychological Profile:
2
Personal Interview(s):
5

Terms of Contract

Term of Initial Contract:
10 Year(s)
Term of Renewal Period:
Year(s)
Passive Ownership:
Allowed, But Discouraged
Area Development Agreements?
Yes, for 1 Year(s)
Sub-Franchising Contracts?
No
Franchisees Allowed to Expand Within Territory?
No

Support and Training

International Franchise Association:
Yes
Canadian Franchise Association:
No
Franchisee Association/Member:
Yes, Member
Size of Corporate Staff:
15
Site Selection Assistance?
Yes
Lease Negotiation Assistance?
Yes
Financial Assistance?
Yes, Direct


Projected New Units Over Next 12 months: 15
U.S.: Yes, All US Except HI, AK
Canada:
No
Overseas:
No

Francorp to Hold Annual Client Conference in Washington D.C.

Dear Reader,

Francorp would like to invite you to our Annual Client Conference. This is an opportunity for you to get a "Behind the Scenes Look" at how we continue to coach and provide assistance to our clients.

This event will be held in Washington, DC at the Marriott at Metro Center, 775 12th Street NW, on Friday, March 20th from 7:30 AM to 4:00 PM. Our conference will be held in conjunction with the International Franchise Expo (IFE) held on March 20th, 21st, and 22nd. The IFE is the largest franchise show in the United States. The IFE show features nearly 300 franchisors who are set up in booths and who are presenting themselves to over 10,000 attendees and visitors who are intersted in buying franchises. We would suggest you plan on arriving in Washington, DC on Thursday evening, March 19th, attending the Francorp Annual Client Conference on Friday and then attending the IFE on Saturday and Sunday. When you notify us of your attendence, we will arrange for you to receive free admission tickets to the expo.

Our client conference will be featuring an outstanding presentation by our Executive Vice President, Tom DuFore, on "How to Exhibit in a Franchise Show or Tradeshow", and a presentation by Francorp's International offices on some of the exciting opportunities for U.S. companies to sell their master licenses in foreign countires. Represented in the program will be the heads of Francorp's operations in India, Argentina, Chile, Japan, Malaysia, Mexico, Middle East, and the Phillippines. There is no charge for your admittance to this meeting and you are free to send as many people as you like from your company.

Reservations for the event are required in order to reserve a seat to our annual conference and to allow the necessary time to send you the information for obtaining your tickets to the IFE. To reserve seats for your company, please contact one of our Franchise Anaylists at 1-800-372-6244 or tradeshow@francorp.com by March 11, 2009.

If you have not doen so already, please take a few moments to review our video on Selling Franchises in a Challenging Economy at www.francorp.com/economy.

We look forward to seeing you at the show!

Sincerely,

The Francorp Team

Francorp Phillipines

Francorp has an extremely strong presence in the Phillipines and in South Eastern Asia. A great way to get more information on the services and things that Francorp has done there is to visit the Phillipines corporate site.

http://www.francorp.com.ph/

Don Boroian Economic Presentation

Hi, I am Don Boroian, Chairman of Francorp. I’d like to talk to you today about a couple of things that are very important to us as we meet this challenging economy right now that is raising havoc with a lot of the financial markets. It will definitely have an effect on franchising as well. However, contrary to what you might think, it is going to have a positive effect. For example, the biggest growth of franchising has occurred during these downturns in the economy. And we are going to look at it in two ways. First of all, why it makes sense, for you as a franchisor to expand during this particular time. And secondly, why you need to change your message to prospective franchise buyers to meet the economic perceptions that people have about whether or not it is a good time for them to buy a franchise.

First of all, as a franchisor, there’s a lot of uncertainty in the market. Many companies, right now, as they hear all of the economic woes and credit issues and so on are pulling in their horns. They’re not expanding, particularly companies who are looking to expand with borrowed money or looking for investors to open operating units. First of all, we all know that investors don’t invest in companies to open ten stores. The return on investment to venture capitalists is not sufficient to justify that kind of investment. They don’t want to be in a situation where their money is tied up for three or four years before they begin to turn a profit. By the time you open operating units and put managers in them and the amount of return on invested capital at the unit level, which generally, is about fifteen percent, has to be split between the investor and you. It’s just not a sufficient amount of money. In addition, during times like this, investors are investing their money in distressed merchandise. Depleted value of stocks are a bargain for investors. And the money from the venture capital people is not going into start ups or development into relatively new companies. However, there’s a silver lining to all of this. And that is, that as a franchisor, your ability to move out into the marketplace is going to be enhanced by the availability of opportunity for you. For example, if you are in retailing or in restaurants or any business that needs to go into a shopping center or into inline stores, there are going to be more vacancies in areas now that you might not be able to get into when times are good and business is booming. Those stores were already filled. Right now, some of those stores will become available. Even though you may not have the capital to go into those stores personally, this is where franchisees come in. And while we hear all the talk about credit and difficulty in getting credit, remember, we’re dealing with a different buyer. For example, if you have a retail store or if you have a restaurant, you need hundreds of customers to come into your store, every day, every week. But in franchising, we don’t have to sell hundreds of franchises every week or every day or every month. We only need to sell one or two, certainly, in a time like this, if you’re a new emerging franchisor. And the people that you’re going to be selling franchises to are more abundant now in quality. These are people that are being laid off, downsized, reengineered in companies that are laying off people or are going out of business. And these are the people that have been working in these companies for a number of years. They have good credit. They have a high credit score. They have equity in their homes; that can get refinanced at their local bank because they have longevity in their community and they are very good credit risks. In addition, these are people that have excellent job skills. Many of them are middle managers. These are people that always really would’ve liked to own their own business; were afraid to leave the job and risk their fortunes on starting a business. But now that, that decision has been made for them, they’re on the market. And many of these people have gone to job interviews only to find that companies in their same industry, that have just laid them off, are also laying off people. That’s when we get their interest in buying a franchise. So that from your standpoint, as a franchisor, there are going to be a lot of opportunities because your competitors that are not franchising, are not going to be occupying more stores, borrowing money, opening more branches, opening more markets for their businesses. A good case in point right now is Starbucks. They’re closing 700 of their stores. Now for Starbucks, to put a manager in an outlet and to make the entire investment in the store and to be able to make a profit over and above the manager’s salary, is quite different than for a franchisee who is to buy a franchise and go into a business and work 60 hours a week. In many cases just making their salary, without even a profit over and above that, meets their needs. They just want to own their own business, be their own boss, be the captain of their own ship, master of their own destiny. And so many of these kinds of situations or companies that have corporate owned locations; those locations are going to be available. In retailing, in the food service industry, in anything that occupies a store, where someone has already done the leasehold improvements, in the restaurant business they have the walk in coolers, freezers, 3-compartment sinks, and grills and so on. And many of the landlords are bending over backwards giving free rents to get tenants in there to occupy these spaces. And in the service business as well, many of your competitors, those of you in service businesses; these companies are going to be cutting back on their expansion because it takes capital and not only just the start up capital but the burn rate. When we sell a franchise, a franchisee doesn’t expect to make money for the first two years. If they just barely take out a salary initially, to get the business going, that’s pretty much expected. They don’t expect to walk in on day one to be turning a salary and a profit. But companies today can’t afford to do that if they’re borrowing a lot of money at their banks because, first of all, the bank financing isn’t available to that extent. And certainly, as the credit markets and standards tighten, it makes it more difficult for companies to expand with company owned units, where typically it takes two years to get to a breakeven point. And so those of us that are franchising our businesses have a great opportunity here because our competition is pulling in their horns. You have three choices right now in this current challenging market. Number one, pulling your horns, hunker down, climb in a fox hole, wait until the storm blows over. If you do that, you’re going to miss a lot of opportunities. But companies that need capital in order to expand their own company owned units are going to have to do that because they don’t have the available capital. A second strategy is to do what you’re doing right now. Just keep on going and keep on your current expansion strategy. But again, companies that are doing this with their own company units are inhibited by the inability to get capital and by their inability to move out into other markets and support these kinds of expansions. A third option and this is an option great for franchisors, because this is an opportunity to look around and capture markets that are being abandoned or not expanded into by your competitors. And by franchising, you’re allowing yourself to go into these markets with the capital resources and the human resources of others. So from your standpoint, as a franchisor, this is the time to move out. And as we talk to prospective franchisors whether it’s through our regional director program, whether it’s through the people who contact us, whether it’s the seminars that we do, or the advertising that we do, and we talk to companies who are considering franchising. And looking at this as an optional strategy, we’re quick to point out to them that now is the time to expand your business into a market that’s weakened. The time to attack the fort is when the walls are crumbling. And the walls in many of these companies today, which were well fortified, are crumbling because they are reliant totally upon bank financing that isn’t going to be there to the extent it has been in the past. And as franchising affords you the opportunity to expand, it does so by you finding those one or two or three people each month who do have good credit, high credit scores, who are looking to own their own business, who will make that investment, who will be the human resource solution for you as well as a capital solution, as they invest in buying the land, building the business or developing their markets. And it gives you the opportunity to move into a market that is weakened. This is the time. The lions in the Serengeti always attack the weakest of the prey. And this is the time for us to move into the marketplace by franchising into these markets while the companies that are reliant totally on expansion capital in either internally generated, borrowing money, bringing in investors or through other means. And we have an added opportunity here to raise funds through the investment of individuals. And we don’t have to get 300 of them a month or a hundred a day. We only need to get 2 or 3 or 4 people to buy a franchise each month. These are people with good credit. These are people with equity. These are people with 401(k)s. These are people with savings. These are people with family and friends that will help them get started. So, take advantage of this opportunity now. And from the franchise buyer’s point of view, let’s take a look also at why we need to adjust our message. In the past our message was be your own boss, be master of your own destiny, captain of your own ship. Now is the time to get into this expanding world of whatever your concept is. But that message is changing now because now people have a perception that this may not be a good time to go into their own business. Because you know already how to run that business, they’re getting a jump start. And so this is an opportune time for you to look over the marketplace at a much better qualified group of people, who are desperately seeking either a job, which is very difficult to replace, similar to the one they’ve had or to start their own business. And because these are not people that are high risk, they’re not as likely to start their own business from scratch because they know the rate of business failures is about 95 percent of all new businesses that start. According to the Department of Commerce 95 businesses, 95 percent of all start ups from scratch fail within the first 5 years. And so with a franchise, the odds are in their favor and these are people who are more conservative, who are comfortable following the plan. And now that decision has been made for them, that they’re out in the marketplace without a job, they’re taking a look at you, as a franchisor, and what you offer. So what we can tell the prospective buyers today is that we have a system, we have it worked out. We have a complete business model. We have the opportunity for you to learn. We will teach you everything you need to learn. You don’t have to know anything about our business. We’ll teach you, we’ll help you. There are available stores now. There are landlords that are giving free rent and doing leasehold improvements and tenant improvement allowances. There are competitors that are on the ropes, some of them going under. Now is the time to buy a franchise, to get yourself established, to get yourself started with our assistance as franchisors helping you. Now is the time. So don’t hunker down, don’t crawl in the fox hole. Now is the time to move out. Take advantage of the weakened economy, the weakened market, your weakened competitors. Sell these franchises and help people get started. And show the prospective buyer why now is a good time for them to capitalize on this opportunity that this challenging economy has presented.

Francorp Clients

Here is a good video peice about Francorp's clients and some of the work they have done. Francorp is the world's most experienced and largest franchise consulting firm.

http://www.youtube.com/watch?v=evCqkRh4vlo

Francorp has worked with more start up franchise systems than any other consulting group.

Mama Fu's: Election Night Promotion Registered a Win for new Media Advertising, Online Ordering

Mama Fu’s: Election Night promotion registered a win for new-media advertising, online ordering
By ALAN J. LIDDLE
AUSTIN, Texas (Dec. 22, 2008 ) —While much of the nation was glued to TVs and websites the evening of Nov. 4 watching the historic presidential election play out, Mama Fu’s Asian House chain executives were interested in a vote of another kind: the kind consumers cast with their wallets.
Expecting election fever to drag down business, management at Murphy Adams Restaurant Group of Austin, operator of six Mama Fu’s units and franchisor of the Pan Asian concept, decided to test the chain’s new eClub e-mail loyalty program, online-ordering system and delivery capabilities. Those digital resources and that service option only recently had been added in the aftermath of Murphy Adams’ March acquisition of Mama Fu’s trade dress and franchising rights from Raving Brands Inc.

An e-mail offer for Mama Fu’s Election Night Special advertised a $5 discount on takeout and delivery orders and included a link to the chain’s online-ordering portal.
Anchoring the Election Night trial was an e-mail blast through online-services provider Fishbowl Marketing Inc. of Alexandria, Va., to the approximately 7,700 eClub members affiliated with three restaurants in the Austin market and single units in Bentonville, Ark., and Hollywood, Fla.
The “call to action” was an “Election Night Special” of a $5 discount on takeout or delivery orders of $20 or more, said Randy Murphy, president and chief executive of Murphy Adams.
Featured in the promotional e-mail was a clickable link to online-ordering pages developed by Dallas-based OrderTalk, which has a strategic partnership with Fishbowl.
“The net result was that instead of having 10 percent less sales than a typical Tuesday [on Election Night], we had 10 percent to 15 percent more sales,” Murphy said.
Of campaign metrics, Murphy said: “We had over a 25-percent open rate. Typically, a high benchmark is [a rate of] 20 [percent] to 21 percent.”
In all, he continued, 73 people redeemed the e-mail coupon, or nearly 1 percent of the mailing list.
“That’s a direct-mail type of redemption [rate],” the operator added, “and we did that with e-mail that didn’t cost us anything” beyond the service provider’s monthly fee.
Murphy said that while the test was “on a small scale,” it proved “tremendously effective,” given that it was the first attempt to drive business with a time-sensitive offer. Income from the e-mail effort, about 30 percent of which came through the online ordering channel versus phone calls, contributed to the “biggest one-day [sales] totals for online ordering and delivery” yet, Murphy said.
Using publishing tools and company-specific materials provided by the marketing services provider, Murphy Adams spent “less than an hour” preparing the Election Night e-mail blast, Murphy said.
Likely up next, Murphy said, is a New Year’s Eve e-mail blast leveraging the eClub database that currently contains about 10,000 names collected, in large part, using paper sign-up pads in the restaurants.
Beyond its six restaurants, Murphy Adams franchises seven Mama Fu’s restaurants to others.
Murphy said a dual-service format—fast-casual-style counter service at lunch and table service at night—tested at the three Austin-area restaurants for three years would be rolled out to all future franchised branches.
“A unit in our system can do about $1 million in revenue a year,” he said.
New-media marketing, promotions and advertising are part of the plan for growing sales along with unit counts in 2009, Murphy said.
He reported that, among other related developments, his company already has tested opt-in text-message marketing with “decent feedback.”
“Including social-networking [initiatives] and search engine marketing, it will be at least 25 percent, but maybe as much as 35 percent, of our total [advertising and marketing] budget,” Murphy said of 2009 new-media spending.
That 10-percent cushion represents potential additional spending for search engine marketing, of which he says, “I am a big proponent.”

Francorp Client Jimmy John's Honors Disciplinarian

Troublesome Student Makes Good, and Honors Disciplinarian

Peter Wynn Thompson for The New York Times
James J. Liautaud, right, founder of Jimmy John’s sandwich shops, with James Lyons, who was the dean of discipline at his high school, Elgin Academy in Illinois.
By DIRK JOHNSON

Published: December 30, 2008
ELGIN, Ill. — In the early 1980s, James J. Liautaud was a trouble-making student at Elgin Academy who ranked near the bottom of his high school class. He drank beer. He smoked cigarettes. He skipped class.

Alex Romanovsky/DLA Architects
Mr. Liautaud donated $1 million to his alma mater and insisted that the Liautaud-Lyons Upper School bear Mr. Lyons’s name.
Teachers at the academy, a private prep school, grew so exasperated with his antics that they finally voted to expel him. But the mischievous student had an unlikely defender: the dean of discipline.
The dean, James Lyons, recognized the rebellion as insecurity, and saw what others did not — a student from a financially struggling family, trying to fit in at a prestigious school among wealthier, more polished peers. The dean, who had a working-class upbringing himself, put his job on the line. “If he goes,” he told the faculty, “I go.”
Mr. Liautaud — better known as Jimmy John, the founder of a sandwich shop empire with some 800 restaurants — came back to the Academy this semester for the opening of a building that bears his name. He gave the school $1 million, with one condition: the building also had to bear the name of Mr. Lyons.
“It’s a real simple deal,” said Mr. Liautaud, 44, explaining the motive for his generosity. “Jim Lyons believed in me.”
On a bluff in this old city on the Fox River, the new building houses 12 classrooms, a theater and a library. The high school is now known as the Liautaud-Lyons Upper School.
John Cooper, the head of the school, said educators everywhere could tell stories of dismal students who turned out to be successful in business or the arts. But not many send such a gift.
“He called me up out of the blue and said, ‘Hey I’ve decided to give you guys a million bucks,’ ” Dr. Cooper said of Mr. Liautaud.
At first, Mr. Liautaud wanted only Mr. Lyons’s name on the building. But the school told the sandwich king that it wanted to use his name, too, since his story would inspire many students. There are still a few teachers around who remember Mr. Liautaud and his wild ways.
“It’s all in the permanent record,” Dr. Cooper said, smiling.
A big man with a streetwise charm, Mr. Liautaud delivered the commencement address last year, wearing a T-shirt, blue jeans and cowboy boots. He implored the students not to emulate his own academic and behavioral missteps.
Among students at Elgin Academy, Mr. Liautaud is regarded as something of a hero. One of them, Christopher Theodorou, 18, said he ordered food from a local Jimmy John’s restaurant for seven straight days after learning about the donation, a gesture of pride and gratitude.
“And besides,” Mr. Theodorou said, “it’s delicious.”
Mr. Lyons, 74, now retired, said he had spent many hours in the company of young Mr. Liautaud, often because he had violated some rule.
In those days, a disciplinary dean had a little more leeway, and Mr. Lyons was not afraid to capture a boy’s attention by giving his arm a bit of a squeeze. “You wouldn’t get away with any of that stuff today,” he said.
But he also had a gentleness that won over the troubled boy.
“I would just listen,” said Mr. Lyons, who learned that Mr. Liautaud’s parents were going through hard financial times while their son was in school. “He was able to confide in me. He was a pretty good kid. He was just struggling to find out who he was.”
The two men have stayed in touch. They got together for dinner just before Christmas. “You have a lot of students who become successful,” Mr. Lyons said. “But this is one who said thank you.”
Mr. Liautaud said he had “acted like a jerk” at Elgin Academy.
“I was at this fancy school and I felt out of place, so I rebelled,” he said. “But Jim Lyons put his arm around me. He cared about me. He’d say, ‘Jimmy, don’t say that; it’s not classy.’ And he’d tell me I could do whatever I wanted in life. He told me that a lot. And by the time I was a senior, I started to believe him.”
He made it through high school, but Mr. Liautaud said he was not exactly college material. “I didn’t have the grades, and my dad didn’t have the money for tuition,” he said.
He had always wanted to start his own food business. The financial picture at home improved enough that his father offered him a deal. He would lend the young man $25,000 to start a restaurant business. If he failed, he would have to join the Army.
Mr. Liautaud’s business model was to go to college towns and deliver inexpensive food to dormitories. Most restaurants in those days refused to deliver to dorms. He started his first restaurant in Charleston, Ill., near Eastern Illinois University. He now has stores throughout the country, but mostly in the Midwest and Southeast.
With his success, Mr. Liautaud could live in any fancy neighborhood he chose. But he and his wife and two small children live in the central Illinois university town of Champaign.
“You can’t forget where you came from,” he said.
The officials at Elgin Academy are thankful for that. Mr. Lyons, who said he was humbled by the gift, initially felt uncomfortable about having his name on the school building. But he liked the notion of linking a student’s name with an educator’s.
“We believed in each other from the start,” Mr. Lyon said. “And we never gave up on each other.”